Question 1

Is Voxilo cheaper than Smith.ai?

Accepted Answer

It depends on call volume and call length. Smith.ai's AI Receptionist plans are priced per call, while Voxilo GO is priced per minute with 300 included minutes. A short-call business may prefer per-call packaging; a business that wants to reason about total minutes may prefer Voxilo's model. Check Smith.ai's current AI Receptionist pricing page before comparing exact totals.

Question 2

What is the main difference between Voxilo and Smith.ai?

Accepted Answer

Smith.ai's AI Receptionist product includes AI call handling with live-agent handoff options. Voxilo is an AI front office that answers, qualifies, books, remembers approved context, and transfers to a number at your business when a human is needed. If you want an outsourced live-agent backup layer, Smith.ai may be a fit. If you want AI-native call handling tied to Voxilo's owner briefing and compliance-aware workflows, compare Voxilo closely.

Question 3

Does Smith.ai have TCPA compliance?

Accepted Answer

Smith.ai's public pricing and product pages do not mention TCPA compliance, quiet-hours enforcement, or consent evidence storage. Voxilo's 10-step compliance engine runs before every call and stores courtroom-grade consent records for 5 years. If TCPA compliance and consent evidence are important to your business, this is one area we encourage you to compare in detail before choosing.

Question 4

Can I evaluate Voxilo without disrupting my current setup?

Accepted Answer

Yes. During Voxilo onboarding you choose to either forward your existing number to Voxilo or port it. Forwarding is instant and reversible — your Smith.ai setup remains intact while you evaluate Voxilo on a separate number or side-by-side. Voxilo's self-serve onboarding takes under 10 minutes.

Question 5

Does Voxilo have human-agent escalation like Smith.ai?

Accepted Answer

Voxilo does not employ live human receptionists. It does support call transfer to a human — when the AI determines the caller needs human help (complexity, distress, explicit request), it transfers to a number you configure (your office line, on-call staff, etc.). This is different from Smith.ai's model where a human agent takes over the conversation within their platform. If you need Smith.ai-style live receptionist backup, that's a genuine advantage Smith.ai has over Voxilo.

Question 6

What happens to my call data if I switch from Smith.ai?

Accepted Answer

Your Smith.ai call history stays in Smith.ai's platform — Voxilo cannot import it. Going forward, every Voxilo call is captured: full transcript, recording, consent evidence, lead extraction, and Owner Briefing email. Voxilo's compliance records (consent events) are stored for a minimum of 5 years per TCPA requirements.

Question 7

Does Voxilo integrate with the same tools as Smith.ai?

Accepted Answer

Smith.ai integrates with a wide range of CRMs (HubSpot, Salesforce, Clio, and more). Voxilo GO and Plus ship with Cal.com and Google Calendar plug-and-play. HubSpot, Jobber, Housecall Pro, ServiceTitan, and GoHighLevel are available on Plus/Pro with a custom setup engagement. If you rely on a specific Smith.ai integration, contact us before switching to confirm current availability.

Question 8

Does Voxilo support multiple languages?

Accepted Answer

Voxilo supports 20+ languages including English, Spanish, French, Mandarin, Portuguese, and Arabic, with automatic language detection and seamless code-switching mid-call — powered by xAI's Grok voice model. No configuration needed; the agent matches the caller's language.

Feature	Voxilo	Smith.ai
Entry-level monthly priceSmith.ai also publishes higher AI Receptionist tiers and managed-service options	$149/mo (Voxilo GO)	$95/mo AI Receptionist Starter
Billing modelSmith.ai lists included monthly call volumes by AI Receptionist plan	Per minute (300 min included)	Per call
Overage cost	$0.20/min above 300	Per-call overage; verify current amount by plan
AI-native (no human agents)Smith.ai offers live human agent handoff — a feature Voxilo does not have
TCPA compliance engine		Not publicly documented
Courtroom-grade consent evidence		Not publicly documented
Quiet-hours enforcement (state-specific)		Not publicly documented
Owner Briefing after every callSmith.ai sends call summaries; Voxilo Owner Briefing includes revenue attribution
Voice personas	1–5 named AI personas	Human agents (no AI persona selection)
Appointment booking
Lead qualification + extraction
Industry-aware templates		Not publicly documented
Multilingual support (auto-detect)	20+ languages, auto-detect	Not publicly documented
Call recording + transcription
Free trialSmith.ai does not advertise a free trial on its pricing page	14 days + $15 credit
30-day money-back guaranteeSmith.ai advertises a 30-day money-back guarantee on its AI Receptionist pricing page	On Voxilo GO
Human live-agent escalationSmith.ai can escalate to a live human agent — Voxilo transfers to a human number (your staff)

Voxilo and Smith.ai — side by side

Feature-by-feature comparison

Entry-level monthly price

Billing model

Overage cost

AI-native (no human agents)

TCPA compliance engine

Courtroom-grade consent evidence

Quiet-hours enforcement (state-specific)

Owner Briefing after every call

Voice personas

Appointment booking

Lead qualification + extraction

Industry-aware templates

Multilingual support (auto-detect)

Call recording + transcription

Free trial

30-day money-back guarantee

Human live-agent escalation

The only AI front desk with courtroom-grade TCPA evidence

Common questions

Ready to make the switch?